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What our clients are saying about us and our trips...

With web review sites being all the rage these days, it can be a little difficult to sift through the debris to actually find out what a place or hotel is like. From our point of view, having stayed in 99% of the hotels and safari lodges we sell (and quite a few we don't), we think that these reviews can be very misleading as it is impossible to know what the reviewer likes, was looking for, paid etc. etc. In our opinion our job is to find out what you like and match the correct product to you...see how we have done. (please note that ALL of the reviews we feature are 100% real and unedited. If you would like to speak to any of our past clients please let us know)

Furthermore, we have started to gather customer reviews through Trustpilot so please take a look at our page on there to see how we are doing. Trustpilot Reviews >>

Dear Nick,

Having recently returned from our trip to Tanzania, I just wanted to thank you for organising such a wonderful trip.

All aspects went very smoothly and your hotel advice and answers to my many questions were invaluable.

The safari part was truly one of my greatest experiences, KibaPoint was outstanding.

Thank you again,

Kind Regards.

Nicola

Nicola, Frank, Margaret and Stephen

Hi Nick,

Returned safe and sound, all return flights went to plan thankfully. Now back at work with a huge amount of catching up to do so a brief summary for now, hopefully I will get time to give a more in depth review later.

We had a great time, Lake Manze & Mdonya Old River camps were great and all the staff fantastic. Wildlife viewing was excellent and we saw everything except wild dogs which was a bit of a disappointment but we know nothing is guaranteed on safari.

Coastal Aviation flights went like clockwork, pity larger airlines are not so good.

Mbweni Ruins was a great choice for Zanzibar, I’d make the point for future guests not to be put off by the entrance road to the hotel, I must admit that as we went down this very very pot holed dirt track I wondered where we were being taken. But the hotel and gardens are great, just our sort of place, staff again were great and the manager was very helpful. Beach was kept clean and tidy, being off season there were a couple of days when I think we were the only guests so we had a very personal service. Free shuttle to Stone Town 15 mins away was great for us as the main reason for choosing the hotel was to be close to Stone Town.

Kay & I would like to thank you for all your help and assistance during the flight delays, we know we wouldn’t have got that level of service from a larger tour operator. We do need to think about compensation claim for the lost day and a bit, do you have any experience of this? Did you have to pay extra to Coastal for the rearranged flights?

I am out of the country again tomorrow on business, back on Friday so I will start to catch up properly next week at which point I will hopefully get you a better review. Basically once we got over the initial delay (which by the way only took about 10 mins after landing in Selous, being collected by Lake Manze guides and seeing a huge male Kudu) we had a fantastic time and everything lived up to or exceeded our expectations.

Regards
Martin

Martin and Kay

Hi Nick,

I wanted to let you know that we had a wonderful time on this superbly arranged holiday. The initial hiccups appear to have been just that.

The hotels in Cape Town and Franschoek were excellent, the safari was outstanding and our guide for the tours in the Cape, Claire Jones, was perfect.

We had a wonderful time and are certain we want to come back.

Cheers, Hamid & Seemi

Hamid and Seemi

Hi Nick,

We had such a wonderful experience during our trip to Tanzania, The Africa specialists went beyond our expectation and made our honeymoon the best time of our life !

Everything was well organized and The Africa specialist that helped us during our project managed all unexpected things perfectly!

Thank you very much Nick for helping us making the most of our holidays, it was exactly what we needed!

Except the driver that forgot us when we arrived everything went as planned and we have been able to fully relax and forget the past months stress!

The tented camp experience was absolutely stunning, we did not expect to enjoy it so much !

The hotel was great, location is wonderful and service is amazing too.

We will for sure recommend you to our friends that will soon marry!

Best regards

Polina & François

Polina and Francois

Thanks for everything!
 
Thumbs up. Serena. Siwandu and hotel matlai...Really liked hotel matlai
Few Africa glitches.  But to be expected

Thanks again.  Bill

Bill and Ben

Hi Nick,

The honeymoon was amazing thank you. We had such a wonderful time. I could go on safari every day :)

Lemala Kuria Hills was fantastic. The rooms are incredible (the best I've stayed in) and the staff were wonderful. My only criticism would be the food. It wasn't bad but it was a bit bland and boring. It was such an incredible few days though so it certainly wasn't an issue.

Our guide, Nsia, was brilliant. We saw everything including a baby leopard, which was my highlight :)

The Residence was equally great and again no complaints. Overall it was a once-in-a-lifetime trip so thank you for all your help in organising it!

Best,

Josie

Douglas and Josie

Hi Nick

Trip was a lot of fun. The safari was excellent, really pulled out all the stops. All the little extras they did made it truly 5 star. We saw some good animal action as well. I liked the variety of safaris on offer river, walking, game drive. Food was excellent as well. This was the highlight of the trip and I didn’t expect it to be.

Zanzibar was ok. Hotel food got a bit familiar after a while, room was nice enough though. It’s hard to impress us with tropical islands as we regularly nip over to Thailand, Philippines etc from Hong Kong. Diving had great visibility but again hard to impress.

Thanks for your help along the way.

Gordon and Zoe

Nick - 

Thanks so much for checking in.

On behalf of the both of us, I just wanted to say "thank you" for setting up such an amazing honeymoon. Tara and I could not have been happier with everything and honestly remarked dozens of times over the past few weeks how every aspect of the trip absolutely not only met, but vastly exceeded our expectations. 

A few notes on the specific legs of the trip:

Ruaha (Mwagusi Camp) - A perfect and exhilarating start to our honeymoon. From the incredible riverbed view from our banda, to the top-notch safari guide, to the incredible game drives, we were completely wowed by this place. The service was outstanding and very personalized (a common theme for all places we stayed) and the game viewing was better than we could have possibly expected. 

Selous (Siwandu Camp) - While the game drives here didn't quite match the high expectations set by Ruaha, Siwandu offered plenty in the way of new experiences (boat safaris, bush walks, etc.). Our banda was exceptional as were the food and service. This was a top-notch choice for honeymoon couples with a ton of surprise private activities (lunch on the lake, private dinner, etc.). 

Zanzibar (Boutique Hotel Matlai) - A pitch-perfect end to our honeymoon and we are so glad that we opted to do the honeymoon package. Personally, I feel like all couples should be offered this package by default, because it is more than worth the cost. Our private island safari and final "special dinner" were two of the highlights of the entire trip. The service there is incredibly polished (attentive without being intrusive) and thoughtful; and the hotel and grounds are amongst the most romantic we've seen. 

As for game highlights, there were a ton! Below are the big ones:

Ruaha
We were led on a very exciting high speed chase looking for a cheetah which - due to some very skillful driving - we were able to track and find resting under a bush
We also saw two female lions eating a young giraffe minutes after the kill
Found a leopard lounging in a tree

Selous
Found a baby leopard (very rare!) guarding its mother's kill in a tree

thanks again,

Best - 
Kent

SEE THEIR GALLERY

Kent and Tara

HI Nick,

Just to say a big thanks for organising everything for us. Everything went smoothly. The only tricky moment was checking at Zanazibar which was a bit chaotic, with not enough staff in the right places at the right time, but everything else was perfect.

We loved the camp. I am so glad we went to Kimondo. The staff were wonderful. fun, kind, and super professional. They think of everything and really want to make sure you have the best experience and take pride in what they are doing. Our guide Masenga worked really hard everyday to ensure we saw what we wanted to see. It was full on and sometimes we were out 10/11 hours a day.

We were lucky and saw two good successful wildebeest crossings (with no fatalities), lions mating, lions fighting, giraffes, zebras, cheetahs, impala, Topi, gazelles, vervet monkeys, baboons, elephants, wart hogs, eagles, vultures, hippos and more. I have over 1K photos so will certainly try to pick a few for the gallery.

We loved the Z hotel. Again happy staff and a pleasant vibe. It never felt crowded even though it was full. We loved the roof top bar. Overall, Zanzibar was different to how we expected - perhaps naively.

It was good to know that both main companies contribute something to the local community.

In hindsight I would have added in another safari element and reduced the beach bit, budget permitting.

But it was a truly wonderful experience and the camp staff definitely made my birthday memorable with birthday cake supported by song and dance! everyone joined in and it was great fun.

I would be grateful if you could also pass on our feedback to coastal aviation too! It was a great experience for us to fly on prop planes for the first time and everything went really well. Gareth, our first pilot, was particularly charming and pointed out sites and wildlife as we flew. The only problem was the check in at Zanzibar to Dar. I felt for the one guy trying to check everyone in in a very short space of time with no support. There was just one guy dealing with bags for 3 flights leaving at the same time which was just not doable in the time he had. the company should have more people at check in as it seemed there were three guys standing by the aircraft with clip boards not doing anything!

(Ed's Note: we also asked Debra to say a few words about her experience booking with us) I chose the Tanzania specialists firstly because I found the web site really easy to use and then when I spoke to Nick he was very knowledgeable, putting my mind at ease straight away. He understood what we were looking for perfectly, choosing the best camp in the Serengeti and hotel in Zanzibar - both suited us down to the ground and we loved every minute of our trip.

best wishes
debra


SEE THEIR GALLERY

Debra and Mark

Nick,

I have been meaning to contact you just to say that the trip was perfect.

The accommodation was excellent. We were particularly impressed by the very welcoming nature of the camps and at Lazy lagoon. They simply couldn't have been more friendly and accommodating.

The guides were excellent and we were amazed at the standard of food that could be produce in the middle of nowhere.

All in all a fabulous trip, exactly the kind of experience I was wanting for for our first family trip to Africa.

Thank you for your help setting this trip up I was impressed by your knowledge of the country and what was on offer. I will definitely be recommending you to friends and family.
Kind regards

Ben

Ben and family

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